Archived version of FAQ
What methods of payment do you accept?
We accept all major credit cards from Visa, MasterCard, American Express and Discover on our site through PayPal Express Checkout. Customers can pay without having a PayPal account. We chose PayPal Express Checkout because it offers our customers the security of PayPal. We also accept bank wire transfers and Cryptocurrency, of course.
What happens once my order is placed?
(1) You will receive a confirmation email. If you can't find this email, please check Junk or Social emails. If you still can't find the confirmation email, please contact us.
(2) We will begin processing your order after the payment verification process.
(3) Shipping times may vary depending ordered quantity and availability. Generally, we will ship within 48 hours of the order being placed.
(4) When the item has shipped you will receive a ship confirm email containing the tracking number for your order.
How do I start mining with a Midcrypto miner?
Simple. Plug it in and press the on button. The machine will boot into SimpleMining OS (SMOS) and begin mining automatically. No peripherals or monitors necessary!
For first time use: Go to SimpleMining’s website (https://www.simplemining.net) and register a new account. After logging into the account, you can specify what currencies to mine. Once you have set these parameters every time you start the machine it will automatically begin to mine what was specified. You can change this information at any time from any device that has web browsing capability as well as check the running status of the miner. A quick start guide is also included with the miner providing step by step instructions.
How long will initial hosting setup take?
Your miners will be up and running within 24 hours after receiving them. We perform a thorough physical, software and firmware inspection of all hardware prior to running the miners.
What is your return policy?
If you are not 100% satisfied with your purchase, we encourage you to return the item for a refund or replacement. You can return a product up to 14 days from the date it was received. All returned products must be in the same condition it was received and in the original packaging. A 15% restocking fee may apply to any and all returns.
Why should I not choose Midcrypto?
Asking this question will create a tear in the fabric of space time.